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Our Personal Guarantee If you are not 100% completely satisfied. Return your product for a full refund. RETURN AND EXCHANGE POLICY Customer satisfaction is our top priority. We've set specific guidelines to ensure a quick and easy return and exchange process. Most important is that you inspect the package at the time of delivery. It is your responsibility to check that all items are correct and all pieces accounted for before you sign. If the product is damaged in shipping, you may choose to refuse the delivery. If you choose to refuse the delivery, you must note the damages on the delivery receipt. Please contact us at 1-480-650-8181 to let us know of your delivery refusal. If only part of an item is damaged, you may accept the order, note the damages, and contact us. We may be able to replace damaged pieces. All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original payment method. We will credit you for the total purchase price, upon receipt of the product, less any applicable restocking fees. Please contact our Customer Care Center at 1-480-650-8181 for further instructions on how to process your return. If there was an error on our part, please call us within 30 days and we will send you the correct product, replacement product, or replacement parts at no cost to you. Our Customer Care hours are 8 a.m. to 10 p.m. (EST) Monday through Friday and 9 a.m. to 7 p.m. (EST) Saturday and Sunday. Thank you! |
Sloppydarts.com is a C&L Solutions store. Copyright 2003 - 2009, C&L Solutions, all rights reserved. |
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